“A Comparative Study to Assess the Attitude of People toward Seeking the Health Services Provided by the Government and Private Health Facilities in Amravati City”

Abstract

Aims: The aims of this study were to assess the attitude of peoples toward seeking health services provided by the government and private hospitals in Amravati city.

Research Methodology: This community-based study was conducted in the selected urban community of Amravati city in the state of Maharashtra. A total of 60 adult populations in the urban community setup selected by Simple Random Sampling. The data were collected using five points Likert Attitude Scale. Which have 36 attitude statements, the data were analyzed by applying descriptive and inferential statistics.

Results: The findings of this study indicated that the empirical findings are evidence that the respondents have a positive attitude toward both the health facilities. However, it inclined toward private hospitals as compared to government. The reason stated was due to less waiting time, the quality of health services, and customer satisfaction. They are and lacking of awareness regarding governmental health scheme. Hence, the study suggests that the government hospital need to create awareness regarding various health schemes which is beneficial and affordable to the public, so they can easily seek the health services also improve service quality and reduce the waiting time. In this study, there is no association of their attitude with the selected demographic variables.

Conclusion: Providing health services to their people is the responsibility of state government through health care delivery system. Health services are provided by various agencies. Public and Private sectors are important health agencies in India. These agencies have their own strength and weakness in service delivery. However, both have their own importance.